After You File

Important Resources

Check the Status of Your Refund

Have you filed your taxes but haven’t received your refund yet? Use these free resources below to check the status of your check:

California Refund (CAFTB)

Federal Refund (IRS)

Create an online account.

Did you know you can access your tax records, income transcripts, and account balance records by creating an online account through both the IRS and CAFTB websites?

IRS Online Account

MyFTB Account

Frequently Asked Questions

How do I amend a return that I filed through this program?

If you received a letter from the IRS and/or the CAFTB suggesting a different amount for payment or refund, there’s a chance you may need to amend a return you filed. This occurs when taxpayers forget to include income or credits, received corrected tax forms after filing, or need to fix a filing mistake.

If this happens and you filed your return with us, we can help you amend your federal and/or state returns for free.

I received a letter from the IRS/CAFTB, what do I do?

Sometimes the IRS sends letters asking for additional information or clarification. Many notices can be resolved online by reviewing your account, uploading documents, or confirming your identity. Always read IRS letters carefully and respond by the deadline listed. Upload your requested documents with the button below.

Need further assistance? Email us at help@file4free.org and we will guide you through the process.

If I owe taxes, how can I make payments?

If you owe taxes, you may still have options. Both the IRS and the California Franchise Tax Board (FTB) offer payment plans and programs that allow eligible taxpayers to pay over time. Setting up a payment arrangement early can help reduce penalties and interest.

Why was my refund reduced?

Sometimes tax refunds are reduced or applied to unpaid debts such as student loans, child support, or government obligations. This is called a refund offset. Both federal and state tax refunds may be impacted. If this happens, you will receive a notice explaining why your refund was reduced or redirected.

Why was I asked to verify my identity?

To protect taxpayers from fraud, the IRS or California Franchise Tax Board may request identity verification before releasing a refund. This is a common security step that helps ensure refunds are issued to the correct person. Always follow the instructions included in your notice.

How do I get a replacement for my refund check?

If your federal or California refund check was lost, stolen, or expired, you can request a replacement or begin a refund trace. Acting quickly helps prevent delays and protects your refund.

How Can You Protect Yourself From Tax Scams?

Scammers sometimes impersonate the IRS or California tax agencies to steal personal information or money. The IRS and FTB typically contact taxpayers by mail first and will never demand payment using gift cards, cryptocurrency, or threatening phone calls.

How can my refund strengthen my finances?

Enroll in our financial coaching, open a savings account, build credit, manage your debt, or join one of our other programs designed to help you grow and protect your money. We can help you create a tailored pathway to financial success.

Still Need Help or Have Questions About Your Return?

If you have general questions after filing, our team may be able to help or connect you to trusted resources for additional support.

Related Resources

Tax Update: How the “One, Big, Beautiful Bill” Impacts Your Return

Guide to Los Angeles City Business Tax (TRC & Annual Filings)

California Earned Income Tax Credit (CalEITC)

ITINS (Individual Taxpayer Identification Numbers)

Checklist: What Documents Do I Need?

What Filing Status Should I choose